Welcome to the future of patient care at Medical Spectrum Twente. We have proudly introduced a groundbreaking iPad solution that transforms the way our patients experience care. This innovation strengthens the connection between patients and caregivers, where technology and human care go hand in hand. By giving patients instant access to their medical information, communication tools and entertainment, we are setting a new standard in patient-centered care. Our approach is not just about advanced technology; it's about creating a more personalized, engaged and comfortable hospital experience. Find out how we at Medical Spectrum Twente are redefining care for our patients.
Patient requests and thus fewer runs per year.
Hours of video contact of patients with the home front during difficult times.
Increase in patient satisfaction during stay by new room with own iPad.
Software improvement releases annually based on patient and employee feedback.
Challenge
In modern healthcare, it is essential not only to provide patients with the best medical care, but also to make their hospital stay as comfortable and stress-free as possible. Medical Spectrum Twente aimed to improve this experience by using innovative technologies.
Solution
In collaboration with Medisch Spectrum Twente, we have developed a specially tailored iPad solution. This solution enables patients to use their personal iPad to access a range of services and facilities, making their hospital stay more pleasant and efficient.
Features
- Personalized MyMST: Patients can view their personal medical information, schedule appointments and communicate directly with their healthcare providers.
- Entertainment and Education: Access a wide range of entertainment options and educational materials on health and wellness.
- Real-time communication: Instant messaging and video conferencing options to easily stay in touch with family and care team.
- User-friendly design: Simple and intuitive interface, suitable for patients of all ages and with different technological abilities.
Impact
This innovative solution has led to improved patient satisfaction and efficiency in care processes. Patients feel more engaged and informed about their care journey, contributing to a more positive hospital experience.
Results
- Through the use of iPads, patients experience more control over their care process and hospital stay. This has resulted in significantly higher satisfaction scores in patient surveys.
- The iPad solution allows healthcare providers to communicate and coordinate more efficiently, resulting in faster response times and improved quality of care.
- Patients are more actively involved in their treatment and recovery process, thanks to access to personalized health information and educational content.
- The digitization of processes via iPad has significantly reduced paper use at the hospital, contributing to sustainability goals.
- Data collection and analysis through the iPads provides valuable insights that help improve hospital processes and long-term patient care.
- Patients can easily and securely communicate with their family and friends via iPads, which is especially important during times of limited visitation opportunities.
